a) Bell bundle - Cable TV, Internet and Home
Phone
·
Price:
3-month promo price $109.95/month, regular price $161.95/month
·
Bundle consists of:
1. Fibe TV – HD-capable receiver
with basic and specialty channels;
2. Fibe Internet – 100 Mbps
download speed, 50 Mbps upload speed,
unlimited monthly usage;
3. Fibe Home Phone – 20¢/minute Canada
and U.S.
calling, up to 8 calling
features.
b) Benefits/reasons
why Bell offers the bundle:
·
Bell
reduces cost by bundling
·
Bell
sells more product because it comes as a package of services
·
Bell
increases profit by giving customers discounts
c) Benefits/reasons
why customers buy the bundle:
·
Customers can buy a package of services at a
lower price than bought separately
·
Customers can experience better performance by
having services from the same company due to seamless integration and proven
interoperability
·
Customers can take advantage of simple purchase
decision but also limits their choices of services
d) Bell
can improve their bundle pricing by adding a feature which allows the customer
to customize his/her own bundle. For example, the Fibe TV channels should not
be basic channels + specialty channels but instead, the customer should be
allowed to pick one by one each channel. Channels with high demand should be
priced more and channels that are not in-demand should be priced substantially
lower and not equal or almost equal. The same goes for the internet, the
customer should be allowed to pick his/her own speed and data. Once the
customer has made the customization, then the bundle price should be adjusted
accordingly with fairness and competitiveness in mind. The pricing of the big
communications companies such as Bell,
Rogers, Shaw and Telus is based on
oligopoly. These companies price
themselves competitively within Canada
but they should lower down their prices because other communications companies
in other countries with the same comparable services have pricing that is
substantially lower.
The lower pricing
strategy recommended can both benefit the company as well as the customers. The
company could improve its reputation and not be viewed as greedy corporation.
Customers on the other hand can save some money and have satisfactory services
as well. The company could then attract more customers from their competitors
because of the benefits and savings which would then cause the competitors to
lower down their bundle prices and allow more freedom and customization to
customers.
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